RTC cleints - Cannot find package http://open-services.net/xmlns/cm/1.0/
We just upgraded to 602 moving from a single server to distributed env. In our new network topology our servers don't have internet connectivity.
Users using the RTC client or CLI for builds are getting an issue in their automated builds and clients querying for a work item "Cannot find package http://open-services.net/xmlns/cm/1.0/: How to resolve this, if per our security requirements , the servers and/or clients don't have internet access? |
Accepted answer
The resolution was found for this issue. The main issue was caused by an invalid header detection on our nginx server. They modified their configuration to
Norman Dignard selected this answer as the correct answer
Comments OMG @ctrobins I found this page after a lot of google searching. I'm having the same exact issue (just upgraded to 6.0.2). Can you please elaborate on the exact nginx changes. I've tried both
proxy_pass_request_headers on;
and
underscores_in_headers on;
Thanks!
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2 other answers
Many CLM servers are running in isolated environments, and internet access is not a requirement at all. Also, http://open-services.net/xmlns/cm/1.0/ is a namespace, not an actual web site, so it is a bit strange that it is being accessed. If I search the error message, a tool called "Go Build" shows up. Can you confirm it is being used? If so, you may need to look into that direction. Comments I have no idea on "Go Builds" however the problem can be seen by entering a work item number in the rtc client search box . It returns a popup with the error. If you enter a colon before the number it works eg ":3245". The RTC command line build scripts also have this problem. |
This may be related to the "accessExternalSchema" change that came in with Java.
There is an article this: https://jazz.net/wiki/bin/view/Deployment/CLMEclipseFixForUnconfiguredProcess
for a different symptom: Configuring Eclipse with a VM parameter to avoid "unconfigured" project area editors
The defect is: Defect 387309: Project Area Configuration - Empty/Missing information in Mac OS Luna Eclipse Client
The problem occurs when there is a reference in the xml to an external scheme. I the prior case it was for
<process-specification xmlns="http://com.ibm.team.process">
There is probably a similar line at the header of some xml loaded in the path discussed here.
The fix is to add the VM arg: -Djavax.xml.accessExternalSchema=all
to the launcher. |
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