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Advance Release Burndown and Total Project Points are different

Laurentiu Popescu (133) | asked Jan 14 '14, 5:54 p.m.
We have a new project that shows different  points in the Advance Release Burndown vs the total project points.
 we've looked at the other forum issues with the Advanced Release Burndown, but it has not fixed our issue.
The Advance Release Burndown still shows 1300 points vs 2223 pts totally.
we are using RTC 4.0.2

Any idea how the total points vs Advance Release Burndown points are added in RTC?

The enumerations, and priorities are OK.
 <enumeration attributeTypeId="complexity" name="complexity">
      <literal default="true" id="0" name="0 pts"/>
      <literal icon="" id="1" name="1 pt"/>
      <literal icon="" id="2" name="2 pts"/>
      <literal icon="" id="3" name="3 pts"/>
      <literal icon="" id="4" name="4 pts"/>
      <literal icon="" id="5" name="5 pts"/>
      <literal icon="" id="8" name="8 pts"/>
      <literal icon="" id="10" name="10 pts"/>
      <literal icon="" id="15" name="15 pts"/>
      <literal icon="" id="20" name="20 pts"/>
      <literal icon="" id="40" name="40 pts"/>
      <literal icon="" id="60" name="60 pts"/>
      <literal icon="" id="80" name="80 pts"/>
      <literal icon="" id="100" name="100 pts"/>
      <literal icon="" id="160" name="160 pts"/>
      <literal icon="" id="200" name="200 pts"/>
      <literal icon="" id="300" name="300 pts"/>
      <literal icon="" id="320" name="320 pts"/>
      <literal icon="" id="400" name="400 pts"/>

<enumeration attributeTypeId="priority" name="priority">
     <literal default="true" icon="processattachment:/enumeration/unassigned.gif" id="priority.literal.l01" name="Unassigned"/>
     <literal icon="processattachment:/enumeration/low.gif" id="priority.literal.l02" name="Low"/>
     <literal icon="processattachment:/enumeration/medium.gif" id="priority.literal.l07" name="Medium"/>
     <literal icon="processattachment:/enumeration/high.gif" id="priority.literal.l11" name="High"/>

One answer

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Krzysztof Ka┼║mierczyk (7.4k35499) | answered Jan 15 '14, 6:41 a.m.
Hi Laurentiu,
The best way to investigate it to open new PMR. Please open new PMR to get a help from support.

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