Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Jazz Team Server shuts down every night.

 We have a Dev system setup for our user sandbox. Running on Windows 2008 R2. 4gig vm, OOtB 4.0.4 setup. 

runs all day long, no issues.. sometime overnight tomcat shuts down.  last thing we see is an out of memory error.

the users are in Europe,. so by the time our dev staff arrives in the US, they have lost most of their day. 
we have tried to set this thing up as  a windows service, but can't get it to come up. 

the doc between 4.0.4 and 4.0.6 seems to have changed. 

Is there any update to the doc in 4.0,4, or anyone have any experience here.  weird for me.. as all my test systems run all day long every day for months without issue (but I don't use 2008 server), real OS or VM. 

0 votes

Comments

sam
what do you mean by "the doc between 4.0.4 and 4.0.6 seems to have changed"? With respect to what exactly? Are you looking for instructions for running tomcat as a windows server for 4.0.4?

yes, the doc that describes how to run as a service has changed between 4.0.4 and 4.0.6 





2 answers

Permanent link
Hi Sam

I would first try and track down why you are getting out of memory errors before you start trying to set this up as a service.  4 gig for any Windows server seems a little low. Check your server startup settings so that you allocate at most 50% of your actual machine (or virtual machine) memory to the JVM.

However, once you have uncovered and fixed that problem - the service settings need you to be very specific about any configuration info you put in the .conf files.  I recall some of the default settings (like logging) use relative paths - not a good idea when you make the CLM/Jazz server a service. This could explain the ssl cert errors (can't find the cert perhaps)?

anthony

0 votes

Comments

thanks, will review again tomorrow.


Permanent link
 
I am trying to set Jazz as a windows service and configured the same as per the instructions provided on IBM site

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Fm_s_server_installation_start_tomcat.html 

I am getting below error. I have log4j.properties file present in the /jazzinstallation/server/conf/rm/ but still it it complaining about missing file.

RRC [Start Level Event Dispatcher] ERROR bm.rdm.fronting.server.bootstrap.RRSAppInitializer  - CRRRS9750E  The log4j.properties configuration file cannot be found for this context: rm.

Any suggestions?

0 votes

Comments

We think we are past this error, had to create the log4j.prop file for some reason.

we will see tonight if the server stays up

 We did not face any issues with server going down tonight. Somehow JTS was not reading log4j.properties file for RM while starting jazz as a windows service even though path to log4j startup properties file was configured properly in startup. As Sam mentioned, issue was fixed by recreating log4.j properties file in the same folder.

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Dec 17 '13, 4:11 p.m.

Question was seen: 4,934 times

Last updated: Dec 19 '13, 11:07 a.m.

Confirmation Cancel Confirm