Unable to view iteration plans in eclipse client
We are having an issue with iteration plans. Our iteration plans (Scrum template) for Sprint #1 and #2 and our Release Product Backlog will no longer display in the eclipse/RTC client. I can view them via the web interface but not in eclipse.
Our current iteration, Sprint #3 is displaying.
The symptoms are: The display in the Planned Items tab just says "Loading " and never shows anything. The chart and overview tab function correctly.
They did not all become unavailable at once. The Sprint #1 and #2 plans were unreachable a week or so ago and the Release Product Backlog became unavailable today. The last thing that happened: I attempted to save an altered work item in the Release Product Backlog plan. The save did not complete, it stuck with the progress bar almost complete and never returned. I had to restart eclipse after about 15 minutes. From that point, the iteration plan did not load inside eclipse and is only viewable via the web.
Additional: I can still perform queries against items in the plan. I can access the work items by id and alter/save them but I cannot view them via the iteration plan.
Our current iteration, Sprint #3 is displaying.
The symptoms are: The display in the Planned Items tab just says "Loading " and never shows anything. The chart and overview tab function correctly.
They did not all become unavailable at once. The Sprint #1 and #2 plans were unreachable a week or so ago and the Release Product Backlog became unavailable today. The last thing that happened: I attempted to save an altered work item in the Release Product Backlog plan. The save did not complete, it stuck with the progress bar almost complete and never returned. I had to restart eclipse after about 15 minutes. From that point, the iteration plan did not load inside eclipse and is only viewable via the web.
Additional: I can still perform queries against items in the plan. I can access the work items by id and alter/save them but I cannot view them via the iteration plan.
2 answers
stomp wrote:
What RTC version are you using and is there anything in your client-side
error log? (Press Ctrl+3, type 'Error Log' and check the newly opened
view) What you are seeing could also be
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/67556.
Please open a bug on jazz.net
--
Cheers, Johannes
Agile Planning Team
We are having an issue with iteration plans. Our iteration plans
(Scrum template) for Sprint #1 and #2 and our Release Product Backlog
will no longer display in the eclipse/RTC client. I can view them via
the web interface but not in eclipse.
Our current iteration, Sprint #3 is displaying.
The symptoms are: The display in the Planned Items tab just says
"Loading " and never shows anything. The chart and
overview tab function correctly.
They did not all become unavailable at once. The Sprint #1 and #2
plans were unreachable a week or so ago and the Release Product
Backlog became unavailable today. The last thing that happened: I
attempted to save an altered work item in the Release Product Backlog
plan. The save did not complete, it stuck with the progress bar almost
complete and never returned. I had to restart eclipse after about 15
minutes. From that point, the iteration plan did not load inside
eclipse and is only viewable via the web.
Additional: I can still perform queries against items in the plan. I
can access the work items by id and alter/save them but I cannot view
them via the iteration plan.
What RTC version are you using and is there anything in your client-side
error log? (Press Ctrl+3, type 'Error Log' and check the newly opened
view) What you are seeing could also be
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/67556.
Please open a bug on jazz.net
--
Cheers, Johannes
Agile Planning Team