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question asked: May 04 '17, 4:34 a.m.
question was seen: 1,296 times
last updated: May 05 '17, 12:26 a.m.

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creating work item using Work Item Template- Web Client

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Manoj Panda (393●4●67●62) | asked May 04 '17, 4:34 a.m.
JAZZ DEVELOPER

I have created the work item template using both Web and eclipse client.
I could see both the template in Eclipse client
Again i could create the work item using Template on Eclipse client

BUT WHY I am unable to create the work item using the same Template on web client??? I don't even see the next dialog box after you click on "Create work item from template"

I am using clm6.0.3 with ifix4. I tried with all browser like FF, IE, and chrome.

Similar question was asked by vicky https://jazz.net/forum/questions/232708/can-you-configure-if-a-work-item-template-is-usable-in-eclipse-vs-in-web-web-made-work-item-template-is-not-visible-in-eclipse
 

Comments
Don Yang commented May 05 '17, 12:26 a.m.

did you see anything in ccm.log and systemout.log(if WAS used) when click on "Create work item from template"?
as it is web client issue, it is worth to check with firebug and see if anything comes up when you click on "Create work item from template".

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