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Error when opening Pending Changes view with RTC Eclipse Client for Eclipse 4.2.x 4.0.4 for Eclipse with installation manager

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marco Kaiser
(23●1●13●13) edited
Sep 27 '13, 8:45 a.m.
Hello jazz community,

we get the error (see in the screenshot) when opening the pending changes view with RTC Eclipse Client for Eclipse 4.2.x 4.0.4. Curiously we get the error with this RTC Eclipse Client version only.

Environment:
  • Jazz Server 4.0.4
  • RTC 4.0.4 for Eclipse IDE 4.2.x
  • Java 7 Update 40
What steps will reproduce the problem?
  1. Install RTC Eclipse Client for Eclipse 4.2.x 4.0.4 with IBM Installation Manager or as Eclipse add-on  P2Packet
  2. Try to View Pending Changes
We tried the same with RTC Eclipse Client for Eclipse 4.2.x 4.0.3 and this worked as expected, also we tried RTC Eclipse Client for Eclipse 3.6.x 4.0.4 an this worked, too.

Do you have an Idea what the cause for the error is?
 
Error Pending Changes view

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Rosa Naranjo
FORUM MODERATOR / JAZZ DEVELOPER Sep 30 '13, 12:01 a.m.

Hello
Are you using a supported JVM for the RTC 4.0.4 Eclipse client? See https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements403#B5_Java_SDK_RTC_Eclipse_Client

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Karl Weinert
JAZZ DEVELOPER (2.0k●5●27●36) Sep 30 '13, 9:09 a.m.
See the accepted answer to this question

Rosa Naranjo selected this answer as the correct answer

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Rosa Naranjo
FORUM MODERATOR / JAZZ DEVELOPER (2.9k●1●17●23) Sep 29 '13, 11:59 p.m.
Hello
Try these technotes:  http://www-01.ibm.com/support/docview.wss?uid=swg21502701
and http://www-01.ibm.com/support/docview.wss?uid=swg21303648
They came from reading this forum post:  https://jazz.net/forum/questions/108928/rtc-eclipse-client-402

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Question asked: Sep 27 '13, 8:02 a.m.

Question was seen: 5,174 times

Last updated: Sep 30 '13, 9:09 a.m.

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