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question asked: Jan 11 '17, 12:40 a.m.
question was seen: 2,421 times
last updated: Jan 11 '17, 11:22 p.m.

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Unable to access the cloud trial

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Suman Gopinath (11●1) | asked Jan 11 '17, 12:40 a.m.

Hi,

I am unable to request for a cloud trial. When I click on 'Lets get started', I get the following error -

Permission Denied

Your account does not have the group memberships required to access the requested resource.

Any idea how I can get the group memberships?

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Donald Nong (14.5k●6●14) | answered Jan 11 '17, 1:32 a.m.

Since you're a new member, probably they have not set up your membership properly yet. Consider sending an email to registration@jazz.net
https://jazz.net/legal/contact.jsp

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Suman Gopinath commented Jan 11 '17, 11:22 p.m.

Thanks Donald! I shall try to send an email.

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