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Unable to save an RTC record after linking to a System Architect diagram?


Scott Schmitz (3634) | asked Sep 13 '13, 4:23 p.m.
Setting up an integration between RTC 4.0.4 and System Architect 11.4.2.4
Everything looks ok, can pick Diagram ok, it shows in the Elaborated by Architecture Element link, I can hover and show more to see the Diagram displayed.   However, when I go to Save the RTC Story, I get a
"The server is not responding or a page navigation occurred before an operation completed.   Check that your server connection is working and that the server is operational, then try the action again or refresh the page."
and I'm unable to proceed.   Occurs both in IE8 and Firefox ESR 17.   Occurs on any RTC record.
cm.log shows:
2013-09-13 15:50:29,702 [http-bio-9443-exec-82 @@ 15:50 scott /ccm/service/com.ibm.team.calm.foundation.server.internal.rest.ICALMFoundationRestService/allPickerDescriptions]  WARN bm.team.repository.common.transport.ServerHttpUtil  - CRJAZ2199W Internal error occurred while trying to to send exception information to client - response in committed state.
com.ibm.team.repository.common.NotLoggedInException: CRJAZ0218I Not logged in to the repository.
    at com.ibm.team.calm.foundation.server.internal.HttpClient.performHttpMethod(HttpClient.java:172)
    at com.ibm.team.calm.foundation.server.internal.HttpClient.performGet(HttpClient.java:93)
    at com.ibm.team.calm.foundation.common.internal.OSLCResource.loadResource(OSLCResource.java:59)
    at com.ibm.team.calm.foundation.common.internal.OSLCResource.loadResource(OSLCResource.java:48)
    at com.ibm.team.calm.foundation.common.linking.OSLCResourceDescription.loadServiceDocument(OSLCResourceDescription.java:144)
    at com.ibm.team.calm.foundation.server.internal.rest.CALMFoundationRestService.evaluatePickerDescriptions(CALMFoundationRestService.java:171)
    at com.ibm.team.calm.foundation.server.internal.rest.CALMFoundationRestService.getAllPickerDescriptions(CALMFoundationRestService.java:128)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:600)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy901.getAllPickerDescriptions(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:600)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:555)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2360)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2160)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1988)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
    at java.lang.Thread.run(Thread.java:738)

Any clues about this "Not logged in" exception?  I did authenticate w/SA REST (UID & pswd) at the start of the pick process...

2 answers



permanent link
Stephanie Bagot (2.1k1513) | answered Sep 16 '13, 3:15 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
I would try to authenticate through the eclipse client or web UI and attempt the same process without using REST. If you are able to succeed, we know its an issue with your REST configuration for logon.

permanent link
Scott Schmitz (3634) | answered Sep 16 '13, 4:59 p.m.
I've confirmed this on a 2nd system with SA 11.4.2.3 and RTC 4.0.4
Error also occurs using the Eclipse client.
I'll submit a PMR so more data can get collected and analyzed by support.

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