It's all about the answers!

Ask a question

External Content widget not working with 4.0.0.1 and Firefox 23.01?


Susan Hanson (1.6k2201194) | asked Sep 04 '13, 7:33 a.m.
I am on RTC 4.0.0.1 and have setup a team dashboard with 2 external content widgets.  The first I point to http://w3.ibm.com and the other I point to a local webserver with a basic HTML with a table.

When I display the dashboard with IE 8.0, it works fine.
When I display the dashboard with FireFox 23.01, both of the external content widgets are blank.

Is this a known bug? A known limitation?

Susan

Comments
Susan Hanson commented Sep 04 '13, 8:46 a.m.

I had someone else try it on ESR 17.0.8 and it seems to work.  I guess i'll downgrade my Firefox.

The RTC/Jazz team may want to look at this prior to supporting FF 23.

Susan

One answer



permanent link
Krzysztof Kaźmierczyk (7.5k480103) | answered Sep 04 '13, 8:08 a.m.
Hi Susan,
I tried with my installation and with w3.ibm.com and it worked for me.

Please notice that only firefox 17 is officially supported: https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements403#B2_Browsers

Have you tried using Firefox 17 to check if it is working correctly?

Also have you tried with Firefox 23.1 but from a different machine? what is the result?

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.