V4 response time very slow
I have installed V4 release (had the rc0 before that)..
web operations are slow as molasses
logging on takes forever (>200 seconds)
open a workitem (via url paste intpo browser) well, I am in 5 minutes but no results yet
start V3.0.1.1 and login takes <1 minute 1st time, and a few seconds second time on
open workitem (via url paste intpo browser) takes a few seconds
I had this same slowness on RC0, but assumed it was debug type info..
this is an Intel i7 2600 processor, 16gig of ram, running windows 7 (64bit). nothing else is going on.
(outlook is running) 7 of 16 gig used. cpu utilization <5%
one point on this system..
the system URL is mapped to a fixed IP address on the internet thru my router.
the installed RTC server name string is mapped in my hosts file to localhost. so that requests from internal and external systems work
how can I debug this slowness?
I am attempting to implement an OSLC mini viewer function on one of my app systems, and I need my server to respond in sometime reasonable.
help
(I have run all prior versions on this system without issue, and still have V3.0 and 3.0.1.1 installed which don't exhibit this problem)
Sam
web operations are slow as molasses
logging on takes forever (>200 seconds)
open a workitem (via url paste intpo browser) well, I am in 5 minutes but no results yet
start V3.0.1.1 and login takes <1 minute 1st time, and a few seconds second time on
open workitem (via url paste intpo browser) takes a few seconds
I had this same slowness on RC0, but assumed it was debug type info..
this is an Intel i7 2600 processor, 16gig of ram, running windows 7 (64bit). nothing else is going on.
(outlook is running) 7 of 16 gig used. cpu utilization <5%
one point on this system..
the system URL is mapped to a fixed IP address on the internet thru my router.
the installed RTC server name string is mapped in my hosts file to localhost. so that requests from internal and external systems work
how can I debug this slowness?
I am attempting to implement an OSLC mini viewer function on one of my app systems, and I need my server to respond in sometime reasonable.
help
(I have run all prior versions on this system without issue, and still have V3.0 and 3.0.1.1 installed which don't exhibit this problem)
Sam
Accepted answer
One other thing we just run into recently: do you run on a VMWare without internet connection? There is an issue with DNS lookup. See the workitem below for a work around.
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/216290
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/216290
Comments
8 other answers
Hi Sam. RTC 4.0 has a new tool that lets you quickly check for basic plumbing problems - poor network throughput or latency, DB sluggishness, etc. Read more about the "Performance Health Check" widget here:
https://jazz.net/blog/index.php/2012/05/15/performance-health-check/
This tool won't diagnose more complex server or network configuration issues, but it's a good place to start.
-Matt
Have you tried : https://jazz.net/library/article/822
You can get the data in 4.x if you download the diagnostics from the diagnostics page.
I am running 4 on my i7 laptop with Tomcat/Derby all the time and it is fast as you could ask for. So I am not sure what you are facing.
You can get the data in 4.x if you download the diagnostics from the diagnostics page.
I am running 4 on my i7 laptop with Tomcat/Derby all the time and it is fast as you could ask for. So I am not sure what you are facing.
Based on Canberk's comments, it seems not just VM issue. I am having the same issue on VMs. Unfortunately, the workaround mentioned in the defect does not work for me. It takes very long time to open anything for the 1st time or whenever the application servers gets restarted. After the 1st hit of any page, the following hit on the same page will be quite quick. My users have been complaining about this. The VM has 12 GB RAM and 4 cores on ESX and this issue is not related to the number of users. It behaves the same even when a single user uses the system.
I added some comments to the defect. Hopefully the Rational guru can find some solution to this.
I added some comments to the defect. Hopefully the Rational guru can find some solution to this.
Exactly, the first time is painfull. It took me 5 minutes to open the RQM dashboard but after that it's really fast. If I close the browser same problem occurs.
One of my collegues stated that he encountered this issue in a WM. He had CQ-WebSphere AppServer,Doors Web Access and RQM installed on it. Everything seems to work fine except for RQM.
I'll contact to my customer about the configuration if I remember wrong about the machine being non-WM. May be I mis-remember it.
One of my collegues stated that he encountered this issue in a WM. He had CQ-WebSphere AppServer,Doors Web Access and RQM installed on it. Everything seems to work fine except for RQM.
I'll contact to my customer about the configuration if I remember wrong about the machine being non-WM. May be I mis-remember it.
Hello,
We have 2 installations with similar issues. One was fine with v3.x until we upgraded, the other was a clean v4.0 install.
I posted, during beta, that I thought v4.0 seemed slow, but I thought that was a beta thing. It wasn't a machine issue on our side, as we ran beta tests off of the IBM cloud.
We have 2 installations with similar issues. One was fine with v3.x until we upgraded, the other was a clean v4.0 install.
I posted, during beta, that I thought v4.0 seemed slow, but I thought that was a beta thing. It wasn't a machine issue on our side, as we ran beta tests off of the IBM cloud.
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