Add Screenshot tool not working in Luna/RTC
Since I've upgraded to Luna SR2 and RTC v 5.0.2 (Build id: RTC-I20141031-0926), the Add Screenshot tool in the Workitem Links tab no longer works properly. When the "picture frame" comes up, it's insides are an opaque, light grey. Clicking on the camera just results in a solid grey picture.
Is this a known issue, or could I have configured my installation wrong?
Thanks for any suggestions!
Craig
Is this a known issue, or could I have configured my installation wrong?
Thanks for any suggestions!
Craig
Accepted answer
Hi Craig,
It doesn't look like Eclipse iDE 4.4.2 is officially supported for 5.0.2; rather only up to 4.4.1 and future fixpacks. See:
https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements50#B4_Eclipse_IDE_RTC_Eclipse_Clien
However, RTC 6.0 is offering support for Eclipse IDE 4.4.2.
I tried looking for any known issues relating to this, but couldn't find any.
It doesn't look like Eclipse iDE 4.4.2 is officially supported for 5.0.2; rather only up to 4.4.1 and future fixpacks. See:
https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements50#B4_Eclipse_IDE_RTC_Eclipse_Clien
However, RTC 6.0 is offering support for Eclipse IDE 4.4.2.
I tried looking for any known issues relating to this, but couldn't find any.