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Why does JTSMon get certification path exceptions ?

Dave Schlegel (331167) | asked Mar 24 '15, 2:33 p.m.
Why do I get this exception when I use JTSMon to monitor my servers ?

Exception during Task(ServerInfoRestCall): SSLHandshakeException, Message: PKIX path building failed: unable to find valid certification path to requested target

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Dave Schlegel (331167) | answered Mar 24 '15, 2:36 p.m.
When you run JTSMon you use some version of java, i.e. "java -jar JTSMon.jar monitor".

This error is known to occur when you use too new a version of java that is incompatible, especially Java 1.8.

Make sure to use Java 1.6 or 1.7 when working with JTSMon. If you have installed the RTC Client, a compatible version of java can be found inside the client software directory, i.e. <rtcClient>\jazz\client\eclipse\jdk\jre\bin\java.exe

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