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Is there a way to determine from the server logs which user has logged onto the JTS through a mobile device?


Michael Stucchi (1327) | asked Aug 23 '13, 10:14 a.m.
JAZZ DEVELOPER
Is there a way to determine from the server logs or somewhere in which user has logged onto the Jazz Server through a mobile device?   ( We are gathering some data to check if RTC can be supported on mobile and if so what would be the requirements/features that the users would like to have/see there )

Our environment is the following:

Distributed CLM 4.0.2, JTS, RTC, RQM, RRC, and DM.
RHEL 5.8
WAS 8.0.0.6
DB2 AIX 9.7.0.7

Thanks.



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Kevin Ramer commented Aug 23 '13, 10:40 a.m.

WAS doesn't seem to record identities when the NCSA http logs are enabled.  There might be some other log4j settings that record logins, but I don't think much can be inferred from the information captured (e.g. date / time, ip address, user ID, http action)

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sam detweiler (12.4k6173200) | answered Aug 23 '13, 10:42 a.m.
you can turn on some logging feature in IHS and WAS to record the client address.. I don't know if it records the browser signature.. but some apps don't use the browser interface so that might not be useful info.

whether that is a 'mobile' device is another matter. 

the ClearConcert RTC mobile app doesn't register itself as a browser based app.

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