It's all about the answers!

Ask a question

Is there a way to determine from the server logs which user has logged onto the JTS through a mobile device?

Michael Stucchi (1368) | asked Aug 23 '13, 10:14 a.m.
Is there a way to determine from the server logs or somewhere in which user has logged onto the Jazz Server through a mobile device?   ( We are gathering some data to check if RTC can be supported on mobile and if so what would be the requirements/features that the users would like to have/see there )

Our environment is the following:

Distributed CLM 4.0.2, JTS, RTC, RQM, RRC, and DM.
RHEL 5.8


Kevin Ramer commented Aug 23 '13, 10:40 a.m.

WAS doesn't seem to record identities when the NCSA http logs are enabled.  There might be some other log4j settings that record logins, but I don't think much can be inferred from the information captured (e.g. date / time, ip address, user ID, http action)

One answer

permanent link
sam detweiler (12.5k6195201) | answered Aug 23 '13, 10:42 a.m.
you can turn on some logging feature in IHS and WAS to record the client address.. I don't know if it records the browser signature.. but some apps don't use the browser interface so that might not be useful info.

whether that is a 'mobile' device is another matter. 

the ClearConcert RTC mobile app doesn't register itself as a browser based app.

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.