RTC Support from Rational
One answer
Customers could open a PMR (which will eventually end up as a workitem
if there is a bug), or the could open a bug directly in Jazz.net.
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Matt Lavin
Jazz Server Team
On Fri, 2009-01-23 at 21:57 +0000, shelbyph wrote:
if there is a bug), or the could open a bug directly in Jazz.net.
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Matt Lavin
Jazz Server Team
On Fri, 2009-01-23 at 21:57 +0000, shelbyph wrote:
When an issue or defect is identified in RTC, should customers follow
the standard PMR process with support?
Will the PMR eventually end up as a Work Item?