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How to check that members have read notifications on project dashboard


Ian Wark (7933044) | asked Nov 28 '13, 1:27 a.m.
We have customized our own "notification" type workitem and are using it to display various notification information on the project dashboard. It appears as a list of links on one side of the dashboard, and users can click the links and display the workitems to read the contents.

Our question is, How can we check that project members have read the notifications? Is there some feature that will let us determine which users have read the contents?

One thought we had was to put buttons next to each notification link, so that users can register that they viewed the notification. The button idea would be even better if you could check in the dashboard itself who had read.

We found that button functionality was not yet available, however:
https://jazz.net/forum/questions/86329/add-custom-button-or-image-on-rtc-ui

What options exist to achieve our aim? Could someone provide some pointers?

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Ian Wark commented Dec 01 '13, 10:19 p.m.

If everyone added their full name to the notification workitem comment as an acknowledgement of reading the notification, is there, for example, a way to collect together the names recorded in the workitem comments via API?

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Ralph Schoon (60.5k33643) | answered Dec 02 '13, 3:32 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Ian,

there is, as far as I know, no way to determine if people read notifications. I am not even sure if it is possible to know if a user read a work item. I don't think there is a built in feature for that.

You can use the API to analyze the comments on a work item, if you want to. If users commented on the work item,you could go through the comments and figure out who did the comment.

Form an API perspective, the API you would probably use if, to some extend, described in the following posts:

  1. http://rsjazz.wordpress.com/2013/07/12/work-item-command-line-client-to-add-a-comment/
  2. http://rsjazz.wordpress.com/2012/10/29/using-work-item-queris-for-automation/
  3. http://rsjazz.wordpress.com/2012/11/19/using-expressions-for-automation/




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