How do I fix DOORS NG database issue
I have been running DNG locally on my workstation for some time and recently I have been unable to access the database contents. I can go to the Jazz Server Administration pages and use those, but I am not able to use any other applications. The diagnostics I get are:
I have reviewed related issues (https://jazz.net/forum/questions/116734/how-to-get-jts-out-of-read-only-mode, https://jazz.net/forum/questions/108221/crrrw7284e-why-do-i-get-rrc-bad-behaviour) and followed recommendations, but to no avail.
Any clues?
I have reviewed related issues (https://jazz.net/forum/questions/116734/how-to-get-jts-out-of-read-only-mode, https://jazz.net/forum/questions/108221/crrrw7284e-why-do-i-get-rrc-bad-behaviour) and followed recommendations, but to no avail.
Any clues?
Accepted answer
Hi Keith,
I am not used to forums, but PMRs and it is certainly easier to follow PMRs!
OK, it is hard to know where your data is being read from, even if the logs are writing to the old JTS location. I think it would make sense to simply re-run the JTS/setup command and re-point to the database from the 4.0.4 installation (JTS_1). If you're using Derby, then this is potentially even simpler as you can just replace one set of files with another...or you could formerly go through the backup procedures described in the info center:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/topic/com.ibm.jazz.repository.web.admin.doc/topics/t_backup_derby.html
Of course, what it sounds like, to me, is that your log4j.properties file is pointing to the old location for logging, but that can easily be checked/changed, as per:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/topic/com.ibm.rational.clm.doc/topics/c_logfiles_loc.html
Of course, you need to correct your shortcuts too. Simply remove the 4.0.3 references.
If you are using Derby and you're sure you know where the data is installed, you could just re-install 4.0.4 if you're certain the upgrade was successful. There should be upgrade logs to indicate that, as a separate issue.
Let me know if you need any further info. It would help to know your DB, but either way it should be easy to correct any teamserver.properties links to your databases to get just one installation correctly working.
I am not used to forums, but PMRs and it is certainly easier to follow PMRs!
OK, it is hard to know where your data is being read from, even if the logs are writing to the old JTS location. I think it would make sense to simply re-run the JTS/setup command and re-point to the database from the 4.0.4 installation (JTS_1). If you're using Derby, then this is potentially even simpler as you can just replace one set of files with another...or you could formerly go through the backup procedures described in the info center:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/topic/com.ibm.jazz.repository.web.admin.doc/topics/t_backup_derby.html
Of course, what it sounds like, to me, is that your log4j.properties file is pointing to the old location for logging, but that can easily be checked/changed, as per:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/topic/com.ibm.rational.clm.doc/topics/c_logfiles_loc.html
Of course, you need to correct your shortcuts too. Simply remove the 4.0.3 references.
If you are using Derby and you're sure you know where the data is installed, you could just re-install 4.0.4 if you're certain the upgrade was successful. There should be upgrade logs to indicate that, as a separate issue.
Let me know if you need any further info. It would help to know your DB, but either way it should be easy to correct any teamserver.properties links to your databases to get just one installation correctly working.
Comments
Paul Ellis
JAZZ DEVELOPER Aug 23 '13, 4:36 a.m.Keith Collyer
JAZZ DEVELOPER Aug 23 '13, 6:06 a.m.Keith Collyer
JAZZ DEVELOPER Aug 23 '13, 6:02 a.m.