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Getting error 500 while trying to download RQM and to edit my profile

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Dayne Dochi
(1●1●1●1) Aug 04 '13, 9:31 a.m.
https://jazz.net/downloads/rational-quality-manager/releases/3.0.1 Hi, 
since yesterday I've been trying to download RQM  software but I'm getting error 500.


Also I tried to use the sandbox, but it says that I need to complete my profile, and when I try to do it, I get the error 500 again.

Please help me

Thanks

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Abraham Sweiss
(2.4k●13●31) Aug 04 '13, 10:40 a.m.
Hi dayne,
I got a 500 as welll.  I would attempt downloading again in 24hors to see if the issue persists.  BY then i would suspect the forumn admins will see this post and resolve the issue.

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Sterling Bates
(231●16●12) Aug 04 '13, 8:36 p.m.
It's been offline all weekend.  I would recommend a contact address (or one automatically emailed) when outages like this happen.

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Abraham Sweiss
(2.4k●13●31) Aug 05 '13, 9:44 a.m.
I agree with you and have passed along the suggestion to the person who should be able to take action. 

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Abraham Sweiss
(2.4k●13●31) Aug 05 '13, 11:45 a.m.
Okay, looks  like  an internal WI has been openned and technical and operations folks have been notified and asked to investigate if the suggestion can be implemented.

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Dayne Dochi
(1●1●1●1) Aug 05 '13, 7:44 p.m.
 Tried today again and after several tries during the weekend I'm able to download, use the sandbox and update my profile.

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Question asked: Aug 04 '13, 9:31 a.m.

Question was seen: 5,605 times

Last updated: Aug 05 '13, 7:44 p.m.

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