Some issues on RTC Windows Explorer configuration
- Work Item Editor, the presentation used in the Eclipse client and the web client when displaying a work item in the Editor view
- Inline Work Item Editor, used in web client to display work item details in a Plan view
- Lightweight Work Item Creation dialog, used in the web client when creating work items
- Plan Editor Preview, displayed as a pop-up window in the Eclipse client when the user moves the cursor over a work item in the Plan Editor view
Accepted answer
Comments
Dear Geoffrey,
I haven't tried to configure the Windows Explorer work item editor, so wouldn't be able to help on that question.
General recommendation: If you have 2 separate questions, it is far better to post them as two separate questions with accurate titles, rather than bundling them together into a topic called "questions about xxx". Otherwise, situations like this where someone has an answer to one of your questions but not the other results in confusing answer/comment sequence.
Alright, I will propose another question for second issue in this post.
Although I still can't find where to edit the layout of work item editor shown in RTC Shell v403 client, but thanks for that Geoffrey gave an answer to my first questions.
One other answer
2. When you are working with change sets and create a new work item, this is using the 'Lightweight work item creation' editor presentation. In the RTC eclipse client, open up the project area and navigate to the Process Configuration.... traverse down the hierarchy to work item editor presentations and ensure you select the appropriate editor presentation from the drop down. Once you update it (and save) attempt to create a new work item from the change set perspective. It should now contain the attributes you want.
Comments
Dear Stephanie,
- I am not sure what you mean by RTC shell - this is usually synonymous with eclipse client. I meant that there is no operational behaviour to restrict this configuration at the server level.
- You need to make sure that the presentation you are editing 'a.b.c.d' is configured in the work item type as the lightweight presentation
By "RTC Shell", I'm guessing Kenery means the RTC Windows Explorer client.
Dear Stephanie,
Hi Kenery,
The problem you are seeing with light weight work item editor in RTC Shell could be related to this defect 242142.
1 vote
Thanks a lot, Lakshmi.