Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Error CRRRW8010E in sandbox

Questions
Tags
Users
Badges
victor villar
(1●2●3) retagged
Jun 14 '13, 12:46 p.m.
Please help me i have a  problem with my project in the sandbox  https://jazz.net/sandbox02-rm/resources/_dAhHEceKEeKAAqANArBOig?revision=_GkPugcevEeKAAqANArBOig I have a process diagram and i dont have a backup please help me to visualize it

The error says: ID CRRRW8010E  La aplicación de convertidor ha encontrado un error que impide que el contenido gráfico se cree o recupere. Esto suele deberse a un error de configuración de la aplicación de convertidor. Puede que le falten dependencias o que no se haya iniciado correctamente. Solicite al administrador que verifique que la aplicación de convertidor se ha instalado y configurado correctamente

0 votes

3 answers
6,309 views
0 votes

3 answers

Permanent link
Scott Rich
JAZZ DEVELOPER (571●3●6) Jul 03 '13, 7:06 a.m.
Hi Victor, I checked with the dev team, and they suggested the following workaround:

"An easy workaround is to edit the Business Process Diagram, make a trivial change (ie. add an object, then delete it) and hit save.  After that, the BPD rendered for me."

Hope this is still helpful...

1 vote

Comments
victor villar
Jul 05 '13, 8:01 p.m.

 Yes, it works. Thank you :)

Permanent link
Michelle De Armas
FORUM MODERATOR / JAZZ DEVELOPER (261●2) Jun 14 '13, 12:07 p.m.
Hi Victor,
Are you running on Linux? If so, you maybe have a converter issue. Please see this topic to confirm:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.rational.rrm.help.doc/topics/c_trouble_rrc_converter.html

If this is your issue, see the jazz.net article link in the help topic for troubleshooting information.

0 votes

Comments
victor villar
Jun 14 '13, 12:35 p.m.

Thanks for your answer, but im running it in windows 7 i can't watch the model process that i created please help me I really need that process for my work. And this error happens in the sandbox of jazz so I cant fix that for myself as I guess.

Permanent link
Scott Rich
JAZZ DEVELOPER (571●3●6) Jul 02 '13, 7:52 a.m.
It looks like there is another problem with the converter configuration for the Sandbox.  I get the same error:
The content that you requested could not be generated.
hide details
ID CRRRW8010E  The converter application encountered an error that prevented the graphical content from being created or retrieved. This is usually caused by a configuration error for the converter application. It may have missing dependencies or was not started correctly. Ask your administrator to verify the converter application was correctly installed and configured.

I'll ask someone to look into it...

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 56

Question asked: Jun 14 '13, 11:55 a.m.

Question was seen: 6,309 times

Last updated: Jul 05 '13, 8:01 p.m.

Confirmation Cancel Confirm