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Unable to login into WebSphere Application server of RTC


Faizal Rahman (821011) | asked Jun 11 '13, 8:35 a.m.

We are using RTC 4.0 version and when i try to login into Websphere application server of RTC, getting the below error.

Please help me to locate the issue.

com.ibm.ws.sm.workspace.WorkSpaceException: WKSP0011E Unable to create existing session id file /opt/IBM/WebSphere/AppServer/profiles/Dmgr/wstemp/-791806762/workspace/.workspace_6c7fAl1qnZdJzG8gwO1lp79 --java.io.IOException: No such file or directory

3 answers



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Abraham Sweiss (2.4k1131) | answered Jun 11 '13, 8:48 a.m.
Hello Fazal,

I am assuming you are not able to log into the WebSphere administrative console.  The first thing I would attempt is the following:
1. Stop WebSphere
2. Clear out the following temp directories
<WebSphere_Install_Root>\profiles\(profile_name)\wstemp
<WebSphere_Install_Root>\profiles\(profile_name)\temp
<WebSphere_Install_Root>\profiles\(profile_name)\config\temp
3. Clear out the RTC and WebSphere logs located at
<WebSphere_Install_Root>\profiles\(profile_name)\logs
In this directory there will be two sub directories \ffdc and \(server_name) ... either remove or rename these directories.  During startup WebSphere will recreate.
Also the jts.log, ccm.log ext are located in this directory.  May be a good idea to remove these as well so that we have a clean set of logs when restarting WebSphere
4. Restart WebSphere
5. IF the issue persists, open a PMR against WebSphere and upload the WebSphere logs to the PMR.  This way the WebSPhere admin team can look into this issue.


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Shubjit Naik (1.5k1613) | answered Jun 11 '13, 8:45 a.m.
You can try clearing the temp folder.

1) Stop WAS
2) Remove all files from "/opt/IBM/WebSphere/AppServer/profiles/Dmgr/wstemp/"
3) Restart WAS

Found a WAS technote on this:
http://www-01.ibm.com/support/docview.wss?uid=swg21455209

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Faizal Rahman (821011) | answered Jun 12 '13, 1:25 a.m.

Hi Shubjit & Abraham,

    Thanks for your answers. Yes. the issue was due to space issue in RTC. Cleared some space and it's working fine.

   

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