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Sprint Load Bars: Different information displayed for different users

Paula Izaurralde (6122628) | asked Jun 04 '13, 2:39 p.m.
Build Information Version Build ID
Change and Configuration Management - Core Libraries 4.0.2 RTC-I20130222-1633
Jazz Foundation - Core Libraries 4.0.2 RJF-I20130222-1204
The load progress bar of a sprint backlog is showing different data to different users.
We checked both users's regional setting configuration and both are exactly the same.
Same with RTC user profile.
Does anyone have a clue?

User 2 User 1

Indradri Basu commented Jun 04 '13, 2:55 p.m.

wondering if the browser cache is playing here

Aradhya K commented Jun 05 '13, 1:36 a.m.

Looks like some of the allocation information is not considered for the second user.

That is the reason why available hours is calculated less.
Drilling down to load of each user might help you get to the problem better.
Can you group the plan by owner, set the bars to load and compare the load information at each user. That might give some clue.

Millard Ellingsworth commented Jun 20 '13, 7:56 p.m.

As @aradhya1982 mentioned, the second user is getting a different total for the number of available hours for work across the team. How much time passed between the 2 screen shots being taken? Could someone have logged a scheduled absence? Been added to another team area?

RTC is very real time in its calculations. If one of these views was in the morning and another in the afternoon, there may indeed be fewer remaining work hours at this point, which could cause this. The first bar says "You have planned 286 hours and you have 286 hours remaining for work at this exact moment in time." The second one indicates that the hours remaining for work has decreased. Several things could cause this:
  • it is later in the day and some hours that are defined as available for work have passed
  • someone added a schedule absence
  • some of the team members were added to other teams which would dilute their availability

Millard Ellingsworth commented Jul 15 '13, 7:36 p.m.

@paulaizaurralde Has the discussion here answered your question?

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