Insight Report in Excel format
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Accepted answer
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I've seen this, and it was because of IE settings that don't allow downloads by default. Alter/set the following conditions in Internet Explorer as follows:
- Open Internet Explorer
- Click 'Tools' -> 'Internet Options..'
- Click the 'Security' tab
- Click on 'Internet'
- Click 'Custom Level...'
- Ensure the 'Automatic prompting for file downloads' and 'File download' are enabled.
- Click 'OK'
- Repeat for 'Intranet' and 'Trusted Sites'