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question asked: Nov 20 '13, 11:29 a.m.
question was seen: 5,251 times
last updated: Nov 20 '13, 7:11 p.m.

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com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService : java.lang.NullPointerException

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Renato Mori (100●1●23●30) | asked Nov 20 '13, 11:29 a.m.
JAZZ DEVELOPER
edited Nov 20 '13, 11:46 a.m.
I'm getting an error while trying to complete the setup of the rational insight 1.1.1 tool.
The setup wizard was going fine, but in the step #7 (Build and Deploy Reporting Components), bullet "Wait for the report server to initialize.." I got the error (error description: java.lang.NullPointerException).
My environment description is:
  • OS: Windows2008 64-bits.
  • WAS: 8.5 32-bits
  • DB2: 64-bits
  • Insight: v1.1.1 32-bits
And working all locally.
Any help?? Thanks in advance.

If it helps, the RRDI_setup.log says:
11/20/2013 10:52:52,164 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:52:52,164 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:52:52,195 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:52:52,195 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:52:55,019 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:52:55,019 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:52:55,050 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:52:55,050 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:52:58,435 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:52:58,467 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:08,731 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:08,747 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:09,808 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:09,839 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:10,510 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:10,525 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:10,525 INFO  com.ibm.rational.rrdi.setup.resources.ReportServerService : CRRRA0136I: No report server is found.
11/20/2013 10:53:10,603 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:10,603 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:10,650 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:10,650 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:42,271 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:42,287 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:42,973 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2024I: Replace the web.xml file and related files.
11/20/2013 10:53:42,989 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2025I: Change the system.xml file.
11/20/2013 10:53:43,317 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:43,410 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:43,457 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:53:43,473 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:53:43,473 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2029I: Change and save the Cognos configuration.
11/20/2013 10:53:44,502 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2030I: Prepare to deploy p2pd.ear file on the WebSphere Application Server.
11/20/2013 10:53:44,502 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2031I: Check whether the p2pd.ear file was deployed.
11/20/2013 10:54:22,020 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2032I: The p2pd.ear file was already deployed.
11/20/2013 10:56:01,190 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:56:01,190 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:56:01,236 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:56:01,236 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:56:01,236 INFO  com.ibm.rational.rrdi.setup.resources.DWConnectionService : CRRRA0116I: No dw connection is found.
11/20/2013 10:56:01,283 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
11/20/2013 10:56:01,283 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
11/20/2013 10:56:01,299 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2038I: Connect to the report server.
11/20/2013 10:56:01,689 INFO  com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2039I: Log onto the report server.
11/20/2013 10:56:01,751 ERROR com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService : java.lang.NullPointerException

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Kot T. (1.5k●1●13●19) | answered Nov 20 '13, 1:45 p.m.
JAZZ DEVELOPER

Hi Renato,

What error do you see in cogserver.log?

Please review the following links and see if they help:

https://jazz.net/library/article/1048

http://www-01.ibm.com/support/docview.wss?uid=swg21652043

Comments
Renato Mori commented Nov 20 '13, 7:11 p.m.
JAZZ DEVELOPER

Hi Kot,
Thanks for the post reply! I look your links and still having the issue...
I couldn't find the cogserver.log file.. :S
Maybe more information could help, I'm not trying to update an RRDI.. but yes, I can't use the default port (9080), so in the setup (step #4) I validate that it can work in port 9081. And I created (using the wizard) the profile for that port.
This can be the reason why the wizard can't deploy the application? how can i change the default port?
From the technote:
The jazzns_config.xml is almost empty.. doesn't show anything about ports.. is that ok?

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