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question asked: Oct 13 '17, 5:35 p.m.
question was seen: 1,561 times
last updated: Oct 26 '17, 1:11 p.m.

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Problem with "server" license type for Rational Insight.

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Jose Omar Oseguera Chijate (34●2●9) | asked Oct 13 '17, 5:35 p.m.

Hello,

Im getting this error on the license on the ServerDiag for the LMTOOLS:


License file: C:\Program Files (x86)\IBM\RationalRLKS\common\rational_server_perm.dat


"insight_server" v1.00000, vendor: ibmratl
  License server: lexbz2147
  floating license  starts: 1-jan-1990,   expires: 15-jan-2018
  USER_BASED: Requires all licenses be RESERVEd to USERs
  Requests from the same USER/HOST do not consume a new license

This license cannot be checked out because:
USER_BASED license has no specified users -- see license server system log.
Feature:       insight_server
License path:  C:\Program Files (x86)\IBM\RationalRLKS\common\rational_server_perm.dat;C:\Program Files (x86)\IBM\RationalRLKS\common\rational_server_temp.dat;
FLEXnet Licensing error:-84,147
For further information, refer to the FLEXnet Licensing documentation,
available at "www.flexerasoftware.com".

Also i get this one on the ServerStatus on the same LMTOOLS application:
   ibmratl: UP v11.10
Feature usage info:

Users of insight_server:  (Error: 1 licenses, unsupported by licensed server)

Users of insight_user:  (Total of 150 licenses issued;  Total of 0 licenses in use)

Does anyone know how to fix it?

I think it might have something to do with the file ibmratl.opt but i dont know how to properly configure it. Any guide or pointer on this is really appreciated.

Thanks in advance.

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Kenji Sarai (960●2●9) | answered Oct 13 '17, 10:12 p.m.

Hi Jose,

Yes, you are right. It appears you have an user base (node locked) license for insight_server. So you need to specify the username (servername) as below.
https://www.ibm.com/support/knowledgecenter/SSRL5J_1.1.0/com.ibm.rational.raer.install.doc/topics/t_configure_ri_licensekey.html

However, as long as I know, insight_server license is no longer used for latest Insight version. So most of the cases it is not required to configure. Only insight_user is used when logging into Cognos Connection. Do you see the same error for insight_user? What is the real impact of this error?
 

Jose Omar Oseguera Chijate selected this answer as the correct answer
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Jose Omar Oseguera Chijate commented Oct 26 '17, 1:11 p.m.

Yes, thank you.

I have checked too that such insight license is no longer used for higher versions of insight. I remember reading this only affects versions lower than 1.1.1 and i was currently working on a version 1.1.1.6.

Thank you for your reply.


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