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RRDI System requirements


Manoj Panda (39346762) | asked Mar 29 '13, 12:13 p.m.
JAZZ DEVELOPER
retagged Mar 29 '13, 12:37 p.m. by Francesco Chiossi (5.7k11119)
Hi,
I am  not getting the exact information about RRDI Systems requirement. This is what I got it from infocenter.

CAN I install RRDI (either 32 or 64 bit) if my OS is 64 bit, DB2 ESE 9.7 is 64 bit and WAS 8.0.0.5 is 32 bit

OS

WAS

RRDI

DB client

64-bit

64-bit

64-bit

  • If report server and databases are remote: install 32-bit client
  • If report server and databases are local: Client is already installed

64-bit

32-bit

32-bit

  • If report server and databases are remote: install 32-bit client
  • If report server and databases are local: Client is already installed

32-bit

32-bit

32-bit

  • If report server and databases are remote: install 32-bit client
  • If report server and databases are local: Client is already installed

6 answers



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Francesco Chiossi (5.7k11119) | answered Apr 02 '13, 8:25 a.m.
Hello Manoj,

I would suggest to check if the report server is up and running by trying to connect to the RRDI web ui: http:// hostname : portnumber /reporting
If the web ui is not accessible, or it return any error, you can also look into cogserver.log under the cognos/logs folder of the RRDI installation directory for more information on what is failing.

Best Regards,
Francesco

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Manoj Panda (39346762) | answered Apr 09 '13, 9:49 a.m.
JAZZ DEVELOPER
Now everything looks fine after i Installed the Db2 Client. in my Earlier configuration, i have not installed the DB2 client.

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Indradri Basu (1.8k1514) | answered Mar 29 '13, 12:24 p.m.
edited Mar 29 '13, 12:29 p.m.
Hi Manoj,

This article should help you.

Specially this phrase: WebSphere Application Server support for CLM is 64-bit only to align with 64-bit server platforms. RRDI supports both x86-32 and x86-64 bit WAS.

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Francesco Chiossi (5.7k11119) | answered Mar 29 '13, 12:36 p.m.
Hello Manoj,

a key consideration is that WAS and RRDI must be on the same bit level.

So in your case (OS is 64 bit, DB2 ESE 9.7 is 64 bit and WAS 8.0.0.5 is 32 bit) you need to install RRDI 32 bit.

The last version of the info center document you mention, contains some additional information:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/topic/com.ibm.rational.rrdi.admin.doc/topics/c_preinstall_OS_ovr.html

Best Regards
Francesco

Comments
Manoj Panda commented Mar 29 '13, 12:47 p.m.
JAZZ DEVELOPER

Hi Francesco,
  Can I assume that RRDI is not depend on DB2. That means if i have DB2 either 32 or 64 bit  which does not matter for RRDI.

I should only look for what WAS i do have!!! in case i have 32 bit was and 64 bit DB2, i should install 32bit RRDI.

AM I RIGHT HERE!!!!


Francesco Chiossi commented Mar 29 '13, 1:11 p.m.

Hello Arun,

if your DB2 64 bit is on a different server from RRDI, you need to install the 32 bit DB2 client on the RRDI server (even in WAS and RRDI are on 64 bits). If it's local it should have both the 32 bit and 64 bit libraries.


Manoj Panda commented Mar 30 '13, 4:55 a.m.
JAZZ DEVELOPER

Hi,
Everything is Local (WAS 8.x 32 bit, DB2 9.7 64 bit and RRDI 2.0.1 32 bit). In the last step (Build and Deploy reporting components), i am getting following error.
"com.ibm.rational.rrdi.setup.biserver.common.RRDIBIServerException: CRRRA2084E: Cannot log onto the report server.

here with I also attached the screenshot.


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Manoj Panda (39346762) | answered Apr 06 '13, 11:37 a.m.
JAZZ DEVELOPER
Hi,
 Finally i formatted my systems and reinstall all application like CLM, RRDI, WAS, DB2 (all are 64 bit). My installation and RRDI setup went fine without any issues.  I have also created the JKE sample project.

now the issue is, i am not able to run the report by connecting to JKE.

Here is the screenshot.  I am not able to see the JKE project



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Ali Manji (59147) | answered Apr 08 '13, 9:03 a.m.
JAZZ DEVELOPER
Hi Manoj,

1) Did you use the RRDI setup to deploy the available archives?

2) Which data model did you deploy?  Rational Report Data Model (DW+CALM) or Rational Report Data Model (DW+CALM)-no-security

If its the first then you have to add yourself as a member of the JKE project to be able to report against it.

3) Do you know if the Data Collection jobs completed successfully before running the report?

Regards,
Ali


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