RQMExcelWordImporter in Windows 7 no Documents and Settings folder
Installation instructions state that I must have write permissions to the log folder location at C:\Documents and Settings\<USER>\Application Data\Mso2Rqm. I'm using Windows 7 with Office 2010 and I don't have a Documents and Settings folder.
The installation of the RQMExcelImporterSetup gives me a message of successfully installed, however I do not see the Add-In or the RQM menu in my Excel spreadsheet. |
2 answers
Ara Masrof (3.2k●1●5)
| answered Mar 25 '13, 12:55 p.m.
JAZZ DEVELOPER edited Mar 25 '13, 12:58 p.m.
Dana,
One thing to check is Excel's Disabled items/Add-ins list; make sure the importer is not listed there
I believe In Excel 2010 you can enable a disabled add-ins using the add-in options.
Click the File menu –> Options link –> Navigate to Add-Ins options.
Select Disabled Items in the Manage dropdown and click the Go button
This will display the Disabled Items window from which you can see and also re-enable the disabled add-in.
Comments Thanks. I checked, but there are no disabled Add-Ins listed.
Dana,
The import tool should come with both a 64 and 32 bit setup executable, so you want to be sure you have selected the 64 bit version
Also, when running the install executable be sure you are using the 'Run as Administrator" option
Ara
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I have the same issue and tried as instructed but no resolution.
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Your answer
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