Error Installing RRDI 2.0.0.1
When we are on the "Configure Application Server Profile" page of the RRDI 2.0 install we are getting an error that the WebSphere installation directory and the HTTP port cannot be validated (CRRRA0063E). The CRRRA0205E error that we are also getting is saying that the architecture is different between Websphere and RRDI. Looking at the View Installed Packages, they are both listed as 32 bit so this does not make sense to me. Has anyone seen this error before or know how to fix it?
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One answer
Hi James,
To confirm the architecture between RRDI and WebSphere matches, can you: 1) From the <WASInstallDir]\bin directory, run the following command: .\versionInfo.bat Near the end of its output, look for the "Architecture" property in the "Installed Product" section. What value do you see? 2) Start > All Programs > IBM Installation Manager > View Installed Packages Look for the "Program Group Architecture" property for IBM Rational Reporting. What value do you see? They should both report the same bit level (32 or 64). Regards, Ali Comments
James Paulus
commented Feb 15 '13, 4:43 p.m.
Ali,
Hi James - I believe this is a known issue (limitation?) whereby Installation Manager does not accurately report the correct "bit-level" for WAS. The -versionInfo.bat file, however, does accurately report the correct "bit-level".
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