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question asked: Feb 15 '13, 3:33 p.m.
question was seen: 4,490 times
last updated: Feb 15 '13, 3:39 p.m.

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Unable to open install file (CLM-Web-Installer-Win-4.0.1.zip)

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Jim OBrien (1●1●1●1) | asked Feb 15 '13, 3:33 p.m.
I'm able to download this just fine but when I try to open it using win explorer I get a message saying it's invalid Installed WinZip and gave it a try with that and got told the file was corrupt.

For the record, I'm trying to install this on a Win8 machine.


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Patrick Remington (201●3) | answered Feb 15 '13, 3:39 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Jim, I've had this happen when I wasnot patient enough to let the entire file be downloaded, thus it's corrupt.  I don't know how you downloaded the compressed file.  Have you compared the sizes of the original size of the download and the size of the file on your disk?

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