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question asked: Feb 10 '13, 10:49 a.m.
question was seen: 5,150 times
last updated: Feb 12 '13, 5:19 p.m.

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RRC Support Japanese?

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Shirley Jhirad (51●41●51) | asked Feb 10 '13, 10:49 a.m.
retagged Feb 12 '13, 5:19 p.m. by Douglas Bush (281●2●5)
 Hi All,

I wanted to find out how does RRC perform in the Japanese languages.
From the forum I understand it's menus can be shown in Japanese.
What about imports and writing? How does RRC perform in that case?
By importing- I mean both Word and CSV files.

Thanks
Shirley

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Robin Bater (3.4k●4●7) | answered Feb 10 '13, 3:13 p.m.
JAZZ DEVELOPER
Firstly to import Japanese, you must ensure that the csv file is in UTF-8 format, see this help topic:

https://jazz.net/help-dev/clm/index.jsp?topic=%2Fcom.ibm.rational.rrm.help.doc%2Ftopics%2Ft_import_csv.html

And secondly from this forum question, see Daniel's comment:

https://jazz.net/forum/questions/71259/is-it-possible-to-import-japanese-characters-into-rtc

And let me offer two tips:

1. If you are starting with data in MS Word or Excel, for example, you need to make sure the text does not include MS Office "special characters". These characters don't convert "nicely".

2. There have been cases in which I have saved a csv file in Excel and then needed to open the file in Notepad and save it in UTF-8 format, since Excel could not do that.

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