Error: " Cannot save the work item template on the server." when trying to create WI template
When trying to create a WI template we get the error mentioned above. Permissions are OK (i.e. the user has "Modify a Project Area" rights.
Note that the project area re-uses the process of another project area, nothing is overwritten. I tried to create a WI template in the supplier of the process (wit h a user having the same role there) and it worked:
Any idea?
Note that the project area re-uses the process of another project area, nothing is overwritten. I tried to create a WI template in the supplier of the process (wit h a user having the same role there) and it worked:
Any idea?
2 answers
Hello Yvo,
not easy to tell you what could be wrong here.
I would need to check on various settings like:
- Project Areas inheritance
- user / role permissions in both PAs
- check if Work Item Template is "finalized" in the shared PA
Thanks.
Eric.
not easy to tell you what could be wrong here.
I would need to check on various settings like:
- Project Areas inheritance
- user / role permissions in both PAs
- check if Work Item Template is "finalized" in the shared PA
Thanks.
Eric.
Hello Eric,
thanks for your answer. We found the reason in the meantime:
The project area consuming the other process had the following configuration source:
...
<process-specification xmlns="http://com.ibm.team.process">
</process-specification>
where it should have been
...
<process-specification xmlns="http://com.ibm.team.process">
<project-configuration>
</project-configuration>
</process-specification>
If I remember correctly, we removed an overwrite of the process once and obviously deleted a little to much.
thanks for your answer. We found the reason in the meantime:
The project area consuming the other process had the following configuration source:
...
<process-specification xmlns="http://com.ibm.team.process">
</process-specification>
where it should have been
...
<process-specification xmlns="http://com.ibm.team.process">
<project-configuration>
</project-configuration>
</process-specification>
If I remember correctly, we removed an overwrite of the process once and obviously deleted a little to much.
Comments
Michael Reed
Jan 17 '17, 8:30 p.m.Hi Yvo and Eric,