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r14 - 2015-02-09 - 20:33:55 - Main.dmmckinn
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IntegrationsTroubleshootingJazzandDOORS
<div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/community-img.gif" alt="community-img.gif" width="52" height="80" align="left" hspace="10"/> Troubleshooting Jazz product integrations with DOORS %DKGRAY% Authors: IntegrationsTroubleshootingTeam<br> Build basis: The Rational solution for Collaborative Lifecycle Management (CLM) 4.x %ENDCOLOR%</div></sticky> <sticky><div style="margin:15px;"></sticky> This page provides resources for troubleshooting Jazz product integrations with IBM Rational DOORS. The troubleshooting situations on this page are divided into two groups: situations that administrators are likely to encounter, and situations that users are likely to encounter. <style> table.equalDevide tr td { width:50%; } </style> <table class="equalDevide" cellpadding="0" cellspacing="15" width="100%" border="0"> <tr> <td valign="top"> ---++ User situations * <a href="WhyCanINotCreateALinkBetweenARQMOrRTCArtifactAndADOORSObject" target="_blank">Why can't I create a link from a Rational Quality Manager or Rational Team Concert artifact to a Rational DOORS object?</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="WhyCanINotCreateALinkFromADOORSObjectToARTCOrRQMArtifact" target="_blank">Why can't I create a link from a Rational DOORS object to an artifact in Rational Team Concert or Rational Quality Manager?</a> * <a href="WhyDoINotSeeTheRQMMenuInDOORS" target="_blank">Why can't I see the RQM menu in DOORS?</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="WhyIsTheTestReportInDOORSNotShowingMyTestResults" target="_blank">Why is the RQM-Test Report in DOORS not showing my test case and test results?</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="WhyIsSelectRequirementCollectionFromDOORSDialogAppearingBlankInRQM" target="_blank">Why is the Select Requirement Collection from DOORS dialog appearing blank in Rational Quality Manager?</a> * <a href="http://www.ibm.com/support/docview.wss?uid=swg21632325" target="_blank">Linking a requirement to a IBM Rational Design Manager resource leads to the error "CRCRD7211Q: Could not create backlink for object XX"</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="WhyDontISeeMyRCRInTheRCRSelectionList" target="_blank">Why don't I see my RCR in the RCR selection list?</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="WhyDoesDOORsWebAccessRequirementSelectionPickerDisplayBlankBluePageWhenInitiatingLinkRequestUsingRTCEclipseClient " target="_blank"> Why does the DOORs Web Access requirement selection picker display as a blank blue page when initiating a link request using the RTC Eclipse client? </a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="HowToVerifyLinkConsistencyBetweenRQMAndDOORS9" target="_blank">How to verify link consistency between RQM and DOORS 9</a> </td> <td valign="top"> ---++ Administrator situations * <a href="WhyCanINotCreateAFriendAssociationBetweenAJazzProductIncludingRTCRRCRQMRDMDOORSNGAndDOORS" target="_blank">Why can't I create a friend or project association between Rational DOORS and a Jazz product?</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="IntegrationsTroubleshootingDebugCLMIntegrationWithDOORS" target="_blank">How to debug CLM integrations with DOORS</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="http://www.ibm.com/support/docview.wss?uid=swg21620133" target="_blank">Verifying server hostnames</a> * <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new16.png" alt="new16.png" width="16" height="16"/><a href="JazzDOORSCheckingVersionCompatibilityforOSLCIntegrations" target="_blank">Checking version compatibility for any OSLC integrations</a> </td> </tr> </table> -------------------- </sticky></div></sticky>
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