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r13 - 2015-08-20 - 22:04:38 - Main.atiacobo
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IntegrationsTroubleshootingJazzandClearQuest
<div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/community-img.gif" alt="community-img.gif" width="52" height="80" align="left" hspace="10"/> Troubleshooting Jazz product integrations with !ClearQuest %DKGRAY% Authors: IntegrationsTroubleshootingTeam<br> Build basis: The Rational solution for Collaborative Lifecycle Management (CLM) 4.x %ENDCOLOR%</div></sticky> <sticky><div style="margin:15px;"></sticky> This page provides resources for troubleshooting Jazz product integrations with IBM Rational !ClearQuest. * *[[http://www.ibm.com/support/knowledgecenter/search/%22ClearQuest%20Synchronizer%22][Rational !ClearQuest Synchronizer:]]* Through synchronization operations, the !ClearQuest Synchronizer maps !ClearQuest records, such as defects, to Jazz work items. When a user creates or modifies a !ClearQuest record, the !ClearQuest Synchronizer creates or modifies a corresponding work item. The creation and modification changes also flow from work items to !ClearQuest records. A !ClearQuest Synchronizer has to be installed. * *[[http://www.ibm.com/support/knowledgecenter/search/%22ClearQuest%20Bridge%22][Rational !ClearQuest Bridge]]*: With the !ClearQuest Bridge !ClearQuest records can get linked with Jazz work items by OSLC. * *[[http://www.ibm.com/support/knowledgecenter/search/%22ClearQuest%20Importer%22][Rational !ClearQuest Importer]]:* You can use the !ClearQuest Import Wizard to import records from a !ClearQuest user database into a project area. The imported records are stored as work items in the Jazz repository. The new work items are not synchronized or linked with the !ClearQuest records upon which they are based. No configuration or extra installation is needed. The troubleshooting situations on this page are divided into two groups: situations that administrators are likely to encounter, and situations that users are likely to encounter. <style> table.equalDevide tr td { width:50%; } </style> <table class="equalDevide" cellpadding="0" cellspacing="15" width="100%" border="0"> <tr> <td valign="top"> ---++ User situations ---+++ !ClearQuest Bridge * [[WhyWrongCqForm][Why does the wrong Rational !ClearQuest record type form pop up when I create a defect from a Jazz product, such as Rational Quality Manager or Rational Team Concert?]] * [[WhyIsCQSubmitFormBlankWhenIGoToCreateADefectFromRQMOrRTC][Why is the ClearQuest Submit form blank when I go to create a defect from RQM or RTC?]] * [[WhyDoManyClearQuestRecordTypesAppear][Why do many ClearQuest record types appear when associating records and some do not even have the OSLC Links Package applied]] ---+++ !ClearQuest Importer * [[WhyIsMyClearQuestImportFailingWithErrorCRRTC0290E][Why is my ClearQuest Import failing with error CRRTC0290E?]] </td> <td valign="top"> ---++ Administrator situations ---+++ !ClearQuest Bridge * [[WhyAmINotAbleToCreateAFriendshipBetweenClearQuestAndCLMApplicationsSuchAsRQMRTCRRC][Why can't I create a friendship between Rational !ClearQuest and CLM applications, such as Rational Quality Manager, Rational Team Concert, and Rational Requirements Composer?]] * [[WhyCanINotCreateAnAssociationBetweenCQDbAndCLMPA][Why can I not create an association between a ClearQuest database and a CLM Project Area (RQM, RTC, RRC)?]] ---+++ !ClearQuest Synchronizer * [[TroubleshootingGuide][Troubleshooting Guide]] </td> </tr> </table> -------------------- </sticky></div></sticky>
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Deployment.IntegrationsTroubleshootingJazzandClearQuest moved from Deployment.IntegrationsTroubleshootingJazzProductIntegrations on 2013-10-21 - 16:21 by Main.dmmckinn
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