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question asked: Jan 17 '13, 7:51 a.m.
question was seen: 4,311 times
last updated: Jan 17 '13, 11:26 a.m.

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Do we have problems with sandbox02?

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Dr. Hans-Joachim Pross (1.1k●44●58) | asked Jan 17 '13, 7:51 a.m.
JAZZ DEVELOPER
edited Jan 17 '13, 11:26 a.m. by Shilpa Toraskar (IBM) (229●4)
I have created a sandbox project. When I open the requirements dashboard and hover over the requirement 9628, I get the error:

Error 500: Internal Server Error

Error rendering java server page: /com/ibm/rdm/fronting/server/compact/internal/html/resources/text.jsp: java.lang.RuntimeException: java.lang.RuntimeException: Could not delete directory: /tmp/rrsjsp (More info found at entry [7a6d32a89d754f29] in the RM application server log)

Requirements Management/4.0.1
When I open another dashboard, I get the error
Unable to determine whether you have permission to access a project.
hide details
ID CRRRW7291E  Your permissions for access to the project could not be retrieved from the server. Your user information might not be configured correctly.
Unable to load https://jazz.net/sandbox02-rm/operations status:500
([object Object])@https://jazz.net/sandbox02-rm/web/_js/?include=A~&etag=BoPhAcMAljA_en_US&_proxyURL=%2Fsandbox02-rm&ss=Bb3Ib:15 ()@https://jazz.net/sandbox02-rm/web/_js/?include=A~&etag=BoPhAcMAljA_en_US&_proxyURL=%2Fsandbox02-rm&ss=Bb3Ib:15 (-2)@https://jazz.net/sandbox02-rm/web/_js/?include=A~&etag=BoPhAcMAljA_en_US&_proxyURL=%2Fsandbox02-rm&ss=Bb3Ib:15

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Shilpa Toraskar (IBM) (229●4) | answered Jan 17 '13, 11:26 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
I didn't have any problem with my RM project on sandbox02

Couple of things to try -
  • Try again to make sure it wasn't server hiccup at that particular time
  • Check your roles and permissions on your project area for your user. I don't know your project name otherwise I could add role/permission if anything missing.
I am also adding a tag "rational-requirements-composer" for this question so in case this issue is specific to RM, someone from that team can answer.

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