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Why can't I change any models in RSA

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JJ Baird
(19●1●8●12) Jan 10 '13, 9:39 a.m.
I am running RSA 8.5 with a connection to Rational Design Manager Sample Project. I am going through the lab tutorials for Rational Design Manager and I am currently stuck on Lab 5:

5.1.2 states the following:
__1. Open the Design Explorer view.
__2. Expand JKE Banking (Design Management) > JKE Banking > JKE Design> Server.
__3. To create a class that represents the account profile, right-click Resources and click Add UML > Class. The project name is highlighted.

When I right click Resources I do not get the option specified:
No Add Option

Then I try to modify it directly on the model, however ANY changes to the model (even moving the model) results in the following error:

Error

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Bruce Torres
Jan 10 '13, 10:21 a.m.
John, whats appears in the tabs "Technical Details" and "Possible Fixes"?

JJ Baird
Jan 10 '13, 10:25 a.m.

Bruce Torres
Jan 10 '13, 10:29 a.m.
In my team occurs a similar problem, the way out was: Delete the jazz connection and create the connection again.

JJ Baird
Jan 10 '13, 10:34 a.m.
Gave it a shot, unfortunately no luck :( I have also tried connecting to a different workspace.

JL Marechaux
JAZZ DEVELOPER Jan 10 '13, 10:53 a.m.
I am not sure to understand when the server communication problems happens. Are you able to browse the content of the JKE banking project from the RSA client and open the different diagrams? Does the error only happen when you try to modify a DM resource?

JJ Baird
Jan 10 '13, 10:59 a.m.
Yes I can browse all the content of the JKE Banking Project from the RSA client and open various diagrams. Only when I try to edit something in a diagram do I get the error.

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Bruce Torres
(15●9●11) Jan 10 '13, 9:53 a.m.
Hi John,
Make sure you have the permissions set "Team Configuration: Editing Management-> Edit a design resource" for the role of your user.
This steps appears in the point: "1.1.1 Create and configure a Design Management project area" (see step 9) in the pdf lab.

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JL Marechaux
JAZZ DEVELOPER (199●6●11) Jan 10 '13, 9:56 a.m.
  John,

In addition to the edit permissions that Bruce mentioned, can you provide some additional information, such as:
1- Have you been able to complete the other labs, in particular lab 3 and the creation of a sketch on the DM server
2- Have you completed all the steps in 5.1. It is important to choose the Sprint 2 workspace (and not a snapshot, which can not be edited)
3- What DM version are you using?

Thanks
/JL

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JJ Baird
(19●1●8●12) Jan 10 '13, 10:09 a.m.
Hi Bruce and Jean-Louis,

The first answer, I ensured that I have all the permissions available in Team Configuration and the error still persists. As for Jean-Louis questions...

1. Yes I have been able to complete other labs, and have created sketches (which leads me to believe it is not a permissions issue) The error only started when I started to use RSA.

2. I have connected to sprint 2. See below:
ConnectToProject

3. I am using Design Manager 4.0.1, build ID: I20121115_1646

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W Diu
Jan 10 '13, 10:14 a.m.
Is "Rational Software Architect UML Domain" checked in the list of domains?  (To check this: Using the web client, open the project area and choose "Manage Project Properties" in the second menu from the right.  On the left side of the page, choose "Domains".)

JJ Baird
Jan 10 '13, 10:18 a.m.
Please see below, it was definitely checked:

W Diu
Jan 10 '13, 3:06 p.m.
I'd like to identify whether it is a problem with permissions or something else. In the web client, while logged in as the same user that you used in RSA, in the "JKE Banking (Design Management)" project, please select the "Sprint 2" workspace from the configuration drop down menu at the upper right side of the page.  You might have to choose "Search for more" in the configuration drop down menu if "Sprint 2" is not already in the list. Now, choose "Designs," "Explorer" and click on the "JKEDesign" model.  Please rename the "name:" from "JKEDesign" to something else and then click the Save button on the upper right. Do you see any error messages or is the model element saved successfully? This will help us determine whether we are facing a problem with permissions.

JJ Baird
Jan 11 '13, 2:46 a.m.
Please see the image below. I have changed the file name in the web client with no problem.

JJ Baird
Jan 11 '13, 3:59 a.m.
I have also tried reinstalling RSA and I have connected to other project areas and I am experiencing the same problem. Also connected to a different server. Same problem. Not sure if this could be a configuration issue in RSA?

Bruce Torres
Jan 11 '13, 7:06 a.m.
Hi John, two questions: 1.- The version of RSA client extension is the same as the DM server (same release)? 2.- Can you try reinstalling the RSA client extension? Regards

JJ Baird
Jan 11 '13, 8:24 a.m.
Hi Bruce, I have reinstalled not only the client extensions but the entire RSA, with the same results. The versions are the same, I am running 4.0.1 on DM and the client is 4.0 (Seems to be the latest) and I have installed the patch. Still no luck. Regards

JJ Baird
Jan 11 '13, 9:23 a.m.
Hi Bruce, It worked!! Thanks so much. I was at wits end. Your the man!

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Bruce Torres
(15●9●11) Jan 11 '13, 8:34 a.m.
John,
the last version of client extension is 4.0.1 (Final Release)
Please, just to discard upgrade the client,  download and install the last version, available here

https://jazz.net/downloads/design-management/releases/4.0.1/RSA-DM-Clients-4.0.1.zip


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Question asked: Jan 10 '13, 9:39 a.m.

Question was seen: 8,309 times

Last updated: Jan 11 '13, 10:31 a.m.

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