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Not authorized to view sandbox invitation

I have created a sandbox and invited somebody else to join in.  They got the invitation in their email, followed the link, registered at jazz.net and then got the error:

"You are not authorized to view this invitation".

Note that they have registered at jazz.net as part of this process.

How do we resolve this?
Thanks

0 votes

Comments

There are some things you can look at it

  • Did they register at jazz.net with the same email address you send the invitation to ?
  • Was the invitation sent a while back ? The invitation are active only for certain amount of days.
  • Did they try logging into jazz.net at later time, and then clicking on the link in the invitation ? 



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Question asked: Dec 18 '12, 4:12 p.m.

Question was seen: 4,106 times

Last updated: Jan 03 '13, 6:12 p.m.

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