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ability to modify user id in RTC


anoop mc (74810166214) | asked Dec 11 '12, 7:03 a.m.
Hi,

We are facing an issue in RTC as the one of the user was a external employee ,now-that the user became permanent employee and his id changes.

eg: his login id created in RTC is  = > ext.abc. changes to int.abc

How to get this updated  ? 


RTC Version : 3.0 and  Tomcat user registry.

We have tried setting the property value to true ( attached the screen shot below)

ability_to_modify_userid


Update the UserID in RTC

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Ralph Schoon (61.4k33643) | answered Dec 11 '12, 7:21 a.m.
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Please see this post. There is also a link to this technote in this post, o do it manually.
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anoop mc (74810166214) | answered Dec 11 '12, 9:00 a.m.
Thanks it works

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