Not possible to log in after installation CLM 4.0.1
Accepted answer
OK, I did uninstall of the CLM. I installed it again outside the Program Files directory. I started the Jazz Team Server with all the privileges (run as administrator), and it works... Thank you for your assistance
3 other answers
Hi Katarzyna,
what's the error message displayed on the page?
"403 Forbidden" , "not authorized" or "invalid user ID or password" ?
if it is "403 Forbidden" or "not authorized" , you can try to use the user/pass that created when running the JTS setup.
what's the error message displayed on the page?
"403 Forbidden" , "not authorized" or "invalid user ID or password" ?
if it is "403 Forbidden" or "not authorized" , you can try to use the user/pass that created when running the JTS setup.
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this scenario:
you got a login screen on the first setup https://yourjazzserver:9443/jts/setup where ADMIN/ADMIN does not work. Tomcat logs it with a warning "An attempt was made to authenticate the locked user ADMIN".
What does it mean?
this scenario depends on the local security settings of the windows server.
solution: start the "tomcat server startup script" in the windows administrator mode:
(run a cmd window in admin mode, right click on the cmd command "run as administrator"
and start the tomcat start script in this cmd box).
another option would be to disable the local security settings of the windows server:
local security policy, local policy, security options,
user account control, run all administrators in admin approval mode : disable
do not set this on a production server, only as a workaround on a demo or evaluation server.
this case has nothing to do with the program files, nevertheless i stay with Ralph - do not locate the Jazz installation in the windows program folder
you got a login screen on the first setup https://yourjazzserver:9443/jts/setup where ADMIN/ADMIN does not work. Tomcat logs it with a warning "An attempt was made to authenticate the locked user ADMIN".
What does it mean?
this scenario depends on the local security settings of the windows server.
solution: start the "tomcat server startup script" in the windows administrator mode:
(run a cmd window in admin mode, right click on the cmd command "run as administrator"
and start the tomcat start script in this cmd box).
another option would be to disable the local security settings of the windows server:
local security policy, local policy, security options,
user account control, run all administrators in admin approval mode : disable
do not set this on a production server, only as a workaround on a demo or evaluation server.
this case has nothing to do with the program files, nevertheless i stay with Ralph - do not locate the Jazz installation in the windows program folder