It's all about the answers!

Ask a question

RTC: Getting the former comment in a comment notification


Stephane Rodet (1733) | asked Nov 23 '12, 5:34 a.m.
Getting a comment notification today, I couldn't understand the context of it. The comment mail includes the work item title, which is very useful. Would it be possible to include the former comment in a comment notification, to also view what the current comment is responding to? I think it would help user avoiding logging into RTC to be able to understand what many comments are about.
I use RTC 3.0.1.3.

Accepted answer


permanent link
sam detweiler (12.4k6182201) | answered Nov 23 '12, 7:56 a.m.
you cannot customize the email contents on 3.x..

version 4 provides support for a customized template.. you could change the template to display last and previous comments
Stephane Rodet selected this answer as the correct answer

One other answer



permanent link
sam detweiler (12.4k6182201) | answered Nov 23 '12, 8:40 a.m.
edited Nov 23 '12, 8:43 a.m.
using article 957
here is fragment of a template that will get the last two comment (newest and previous)

#foreach($comment in ${workItem.comments.mostRecentFirst.dropFirst(1).takeFirst(1)})
Previous Comment
${comment.description}
#end

#foreach($comment in ${workItem.comments.mostRecentFirst.takeFirst(1)})
${comment.description}
#end
or you can just display the two

#foreach($comment in ${workItem.comments.mostRecentFirst.takeFirst(2)})
${comment.description}
#end

Your answer


Register or to post your answer.