RTC: Getting the former comment in a comment notification
Getting a comment notification today, I couldn't understand the context of it. The comment mail includes the work item title, which is very useful. Would it be possible to include the former comment in a comment notification, to also view what the current comment is responding to? I think it would help user avoiding logging into RTC to be able to understand what many comments are about.
I use RTC 3.0.1.3. |
Accepted answer
you cannot customize the email contents on 3.x..
version 4 provides support for a customized template.. you could change the template to display last and previous comments Stephane Rodet selected this answer as the correct answer
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One other answer
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using article 957
here is fragment of a template that will get the last two comment (newest and previous) #foreach($comment in ${workItem.comments.mostRecentFirst.dropFirst(1).takeFirst(1)}) Previous Comment ${comment.description} #end #foreach($comment in ${workItem.comments.mostRecentFirst.takeFirst(1)}) ${comment.description} #end or you can just display the two #foreach($comment in ${workItem.comments.mostRecentFirst.takeFirst(2)}) ${comment.description} #end |
Your answer
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