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What can I do if my re-imaged RTC server fails to startup, with a lot of SSL errors? (Help!)


Ron Mathews (645) | asked Nov 01 '12, 12:35 p.m.
edited Nov 03 '12, 2:05 a.m. by Geoffrey Clemm (30.1k33035)
I had to reimage my server that hosted my RTC system.  The RTC system was housed on a RAID storage volumn and the data wasn't affected by the reinstallation of the OS.  When I try to start the RTC Server with the server.startup.bat I get a lot of errors related to SSL at one point it states the following "java.net.BindException: Address already in use: NET_Bind:443" and the server fails to startup.  What are my options?  Do I do a new installation of RTC and if so is there a way to import all of my existing project and user data...I'm completely lost at this point

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Richard Knaster commented Nov 02 '12, 11:30 p.m. | edited Nov 03 '12, 2:03 a.m.

What version of RTC are you using?  Are you using local host in your URL or have you defined a name for localhost in the Windows hosts file. 

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Morten Madsen (3053250) | answered Nov 01 '12, 12:54 p.m.
Hmm sounds like something else is using that port before your RTC server gets to start up.

Maybe a default web server (Microsoft Internet Information Server) was installed with your OS?

Try to access "https://localhost" in a browser and see what responds. This might point you in the right direction.

Cheers,
/Morten

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Ron Mathews commented Nov 02 '12, 11:41 a.m.

Hi Morten,

Thanks for the suggestion, IIS is not running on this server....  Any other ideas?

Thanks,
Ron


Morten Madsen commented Nov 02 '12, 11:56 a.m.

Hmm, did you access https://localhost or whatever the server name is?

This might work best if you access it using remote desktop and invoke https://localhost in the browser.

Else try to connect to the server with "telnet myserver 443" and see if you get a connection refused.

I'd like to verify, if something really is running on this port.

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