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question asked: Oct 26 '12, 10:33 a.m.
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last updated: Oct 26 '12, 6:09 p.m.

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Time displayed in Asset History does not match that of the server time

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Duong Tran (13●8●11) | asked Oct 26 '12, 10:33 a.m.
 The time used for logging Asset History is always 5 hours ahead of current time (EST -5).  I have set the time and time zone correctly on the server which RAM runs.  Is there a separate time zone setting for RAM which I'm overlooking?

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Rich Kulp (3.6k●3●8) | answered Oct 26 '12, 11:05 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
The timestamps are the database's timestamp not the server's timestamp. That way in a cluster all times are from the same source, the database.

The database should be on the same timezone as the servers.

Also take a look at your user preferences in RAM (MyDashboard->Edit User) and see what timezone is set as your preference. RAM tries to display all times on the Web pages in the User's preferred timezone.
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Duong Tran commented Oct 26 '12, 4:35 p.m.

 The database is hosted on the same server as the WAS housing RAM is on.  So is setting the date/timezone/time on the OS good enough? or is there a specific place to set for the database?

Rich Kulp commented Oct 26 '12, 6:09 p.m.
FORUM MODERATOR / JAZZ DEVELOPER

No, the OS is good enough. So check your user preferences.

There is one small spot that there could be a difference. Where is your RTC server? Is it also on the same computer? There a few places where RTC times show through instead of database times.

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