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Difference between Authorized user license and priority user


Andy Moynahan (6312219) | asked Sep 25 '12, 8:43 p.m.
Hello,

What is the difference between and Authorized user license and a priority user in Build Forge.

The documentation describes an authorized user license as "Authorized users can always log in, but always consume a license." But it doesn't describe how your Authorized licenses are tied to users. This statement also says that Authorized users "always consume a license."

Does that mean the license is consumed even if the user isn't logged in? The phrase "but always consume a license" is confusing.

A Priority user is described as: "
Priority Login
If this option is checked, the user becomes a priority user. A priority user can always log in to the system; if there are no more available user licenses, the system logs out the user with the oldest session to make room for the priority user. The root user is always a priority user."


This sounds like the same thing but it's unclear if making a user a priority user is tied to any license type.

thanks


Andy


2 answers



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David Brauneis (50611) | answered Sep 26 '12, 7:53 a.m.
JAZZ DEVELOPER
 Andy,

There are two types of user licenses for Build Forge:
  1. Authorized User License - a license is assigned to a single
  2. Floating User License - a license is shared amongst a couple of users
Additionally there is a price difference between an authorized user license and a floating user license (with the floating user license actually being more expensive). All users licenses within the system have to be the same type of user licenses, you cannot combine authorized user licenses and floating user licenses in the same system.

That being said, the priority user configuration setting allows you to give some users priority for logging into the system - this would likely be the Build Forge Administrators or leads that might need to get into the system when there are problems.



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Paul Meharg (21) | answered Sep 26 '12, 9:30 a.m.
Andy,
Dave is absolutely correct.  There are two types of licensed users for Build Forge.  One is Authorized and the other is Floating.  An Authorized user license can be used by one person and that person alone.  Thus, their license is always available for them to use.  A Floating user license can "float" between different users.  In this way, you can "oversubscribe" the number of users to the number of licenses.  For many organizations using Build Forge, it can make a great deal of sense to share licenses.  Not all users need to access the system at the same time.  If the user base is geographically distributed and their working hours are staggered, then it makes sense to be able to have fewer licenses that are shared between a number of users.  There are many other reasons why sharing makes sense.

Now imagine that inside this community of floating users that some may be build engineers, some may be operators, and some may be simply guests, where they can see build results, but not execute projects or edit projects.  If the ratio of actual users to floating licenses is optimized, there should be very few times where there are more users wanting to access Build Forge than licenses available.  On those occasions where demand is greater than supply, then you would probably want your build engineers to have priority over less critical users such as guests so that the build engineers can log in and perform critical duties.

You are correct in thinking that this priority user setting is redundant for an authorized license.  Just keep in mind that a Build Forge console will recognize either floating users or authorized users, not both.  Given this limitation, I always recommend that organizations purchase Floating user licenses.  It always seems to make more sense than Authorized.

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