DOORS 9 questions need to be raised as PMRs with Rational Customer Support. Here is a link to the DOORS area of the Support Portal to aid with that:
http://www-947.ibm.com/support/entry/portal/Overview/Software/Rational/Rational_DOORS
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means.
Learn more here.