RRDI Setup tool server: CRJAZ1357E Failed to login into the server 'https://localhost:10443/jts'. Check the login credentials.
I'm trying to install Insight 1.1.1. After lunching RRDI setup server and providing server name and account details I see following error in console:
CRJAZ1357E Failed to login into the server 'https://localhost:10443/jts'. Check
the login credentials.
Rational Reporting Setup Server configuration failed.
Any ideas?
4 answers
After starting the RRDI startup server and before hitting the setup URL, did you run the batch file: server.config ?
You need to run the server.config batch file before going to the setup page, but after starting the setup server.
Regards,
Ali
Comments
Does this answer apply to 4.0.1? Because I do not have a server.config file in ibm\RRDI\setup\tool\JazzTeamServer\server. There is a server.startup and params.properties file, but no config file.
The username and password that I gave it would never work. Only after watching some videos and digging through params.properties did I find out that I need to use setupadmin/setupadmin to login. This information was not available in the infocenter guide that I was sent to from the Installation Manager (http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.rational.rrdi.admin.doc%2Ftopics%2Ft_postinstall_config_deployment.html). It looks like it either links to an old guide (4.0) or the guide hasn't been updated for 4.0.1.
Hi Michael - No, running server.config is no longer applicable as of RRDI 2.0.1 / CLM 4.0.1.
1 vote
Then how do we get the RRDI 2.0 setup to work? We are getting an invalid login error when going through RRDI setup.
1 vote
Hi James - the above response was specific to RRDI 2.0.1. You do need to run server.config if you are using RRDI 2.0.0.
We're using 2.0.1. Sorry about not specifying! Should the credentials be setupadmin/setupadmin?
1 vote
When you hit the setup URL for the first time, it should prompt for creation of a userID and password and have a button to click called Register. When the ensuing pop-up login page comes up you would enter the same userID/password you entered before clicking Register.
for 2.0.1 and insight 1.1.1.1 it provide initialization
The URL for the Setup Application is: https://<fully_qualified_hostname>:10443/rrdi/setup
As mentioned above, you create the user name and password on the first page of the Setup application.
We got it figured out. We had to start the setup wizard as admin (which required some User Account Control Changes) and then we were good to go.
1 vote
I was never prompted for the creation of a UserID or password nor did it ask me to Register the first time that I logged into the setup wizard.
Just to add..Running as Admin did worked in one of my Test instance but didn't in our UAT environment. In UAT environment I had to change my browser from IE8 to Firefox which resolved the issue.
I used to get this message while the initial page of the setup of RIN 1.1.1.
Now, after the RIN installation, I run the server config.bat file and define there the server name, user and password.
Then I run the setup wizard, and finish the configuration.
I don't know if it's the best way, but it works for me :)
java.io.FileNotFoundException: /opt/IBM/RRDI_jts02/setup/tool/JazzTeamServer/server/conf/rrdi/rrdi.properties (A file or directory in the path name does not exist.) at java.io.FileInputStream.<init>(FileInputStream.java:123) at java.io.FileReader.<init>(FileReader.java:66) at com.ibm.rational.rrdi.install.utils.DeleteLine.deleteLine(DeleteLine.java:27) at com.ibm.rational.rrdi.install.utils.DeleteLine.main(DeleteLine.java:62) at com.ibm.rational.rrdi.install.utils.DeleteLine.run(DeleteLine.java:56) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.cic.agent.core.commonNativeInstallAdapter.Invoke$InvokeRunnable.run(Invoke.java:401) at java.lang.Thread.run(Thread.java:736)