Upgrading RQM 2.0.1.1-IFIX 2 to existing RQM 2.0.1-IFIX3.
Experiencing multiple error messages while applying 2.0.1.1-IFIX 2 to existing RQM 2.0.1-IFIX3.
For Error-1 & Error 2 :
Solution : Copied SQL Jar in the installation Directory
However we also received Error 3 & Error 4
Apart from above mentioned errors, we were unable to find a directory called JAZZ under Webapps.
We did try manually recreating it but of no use, Also we saw some plug-in errors “QTP Plug In” etc .
Environment RQM Application Version: 2.0.1-IFIX 3
RQM OS Server: Windows 2003 R2 SP2
SQL DB Version: SQL 2005
SQL OS Server: Windows 2003
Installation Method: Installation Manager
For Error-1 & Error 2 :
Solution : Copied SQL Jar in the installation Directory
However we also received Error 3 & Error 4
Apart from above mentioned errors, we were unable to find a directory called JAZZ under Webapps.
We did try manually recreating it but of no use, Also we saw some plug-in errors “QTP Plug In” etc .
Environment RQM Application Version: 2.0.1-IFIX 3
RQM OS Server: Windows 2003 R2 SP2
SQL DB Version: SQL 2005
SQL OS Server: Windows 2003
Installation Method: Installation Manager
4 answers
Hi Rajesh,
this post does not contain enough information for me to help. I am unaware what the errors are, error numbers look different for all I know. If you can provide more details on what you are doing and what you see, maybe someone has an idea.
What application server are you using? Why are you looking for a JAZZ folder underneath webapps? This folder would only be there if you run on Tomcat. It is created when the server starts up and expands the jazz.war.
this post does not contain enough information for me to help. I am unaware what the errors are, error numbers look different for all I know. If you can provide more details on what you are doing and what you see, maybe someone has an idea.
What application server are you using? Why are you looking for a JAZZ folder underneath webapps? This folder would only be there if you run on Tomcat. It is created when the server starts up and expands the jazz.war.
Comments
Did you restore the database and rerun steps 1 and 2 successfully before going to step 3?
For error 3: You should not use IP addresses in the public URI. Always use full qualified domain names. Other than that from the data provided I can't really tell from the given data. What do the log files tell you?
For error 3: You should not use IP addresses in the public URI. Always use full qualified domain names. Other than that from the data provided I can't really tell from the given data. What do the log files tell you?
The upgrade description is typically in the help. Links are provided in your download page (upgrading tab) for the version you download e.g. https://jazz.net/downloads/rational-quality-manager/releases/2.0.1iFix3?p=upgrading
It is a good idea to test this before doing it in production. Any reason why you go to that specific fix (there are more recent fix packs for RQM as I can see from https://jazz.net/downloads/rational-quality-manager/releases/ ?
It is a good idea to test this before doing it in production. Any reason why you go to that specific fix (there are more recent fix packs for RQM as I can see from https://jazz.net/downloads/rational-quality-manager/releases/ ?
Comments