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Upgrading RQM 2 to existing RQM 2.0.1-IFIX3.

Rajesh Avanthi (10815132173) | asked Sep 17 '12, 8:07 a.m.
Experiencing multiple error messages while applying 2 to existing RQM 2.0.1-IFIX3.

For Error-1 & Error 2 :
Solution :   Copied SQL Jar in the installation Directory

However we also received Error 3 &  Error 4
 Apart from above mentioned errors, we were unable to find a directory called JAZZ under Webapps.
We did try manually recreating it but of no use, Also we saw some plug-in errors “QTP Plug In” etc .

Environment RQM Application Version:
   2.0.1-IFIX 3
RQM OS Server:                                          Windows 2003 R2 SP2
SQL DB Version:                                          SQL 2005
SQL OS Server:                                           Windows 2003

Installation Method: Installation Manager

4 answers

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Ralph Schoon (61.5k33643) | answered Sep 18 '12, 8:19 a.m.
The upgrade description is typically in the help. Links are provided in your download page (upgrading tab) for the version you download e.g.

It is a good idea to test this before doing it in production. Any reason why you go to that specific fix (there are more recent fix packs for RQM as I can see from ?

Rajesh Avanthi commented Sep 19 '12, 2:24 a.m.


I was now able to update successfully from 2.0.1-IFIX 3, however after I applied 2, I was not able to login to the web URL.
It says you are not authorized to view and the credentials used were application super user. Before applying the patch ( 2), I was able to login and navigate to couple of projects.

Rajesh Avanthi commented Sep 19 '12, 2:27 a.m.

The repotools_CreateTables.log file shows the following info at the end .

CRJAZ1363I Loading configuration from "file:conf/jazz/". CRJAZ1365I Attempting Initial Database Connection Using Db Name/Location: repositoryDB CRJAZ1364I Initial database connection successful Db Product Name: Apache Derby Db Product Version: - (677131) Db URL: jdbc:derby:repositoryDB Jdbc Driver Name: Apache Derby Embedded JDBC Driver Jdbc Driver Version: - (677131) CRJAZ8192I: Fulltext Index Location: D:\apps\IBM\RQM2011\server\workitemindex\fulltext_index CRJAZ8190E: The fulltext index location property (indexLocation) should point to an absolute directory but is currently set to 'workitemindex' Creating the tables for the database "repositoryDB" with indices. The user "ADMIN" has logged in to the database "repositoryDB". The user "ADMIN" has logged out of the database "repositoryDB". Running post create tables for "resetIndexes" component... Post create tables for resetIndexes took 47 ms. The database tables were created successfully ======================= Thanks in advance

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Ralph Schoon (61.5k33643) | answered Sep 18 '12, 5:31 a.m.
Did you restore the database and rerun steps 1 and 2 successfully before going to step 3?

For error 3: You should not use IP addresses in the public URI. Always use full qualified domain names. Other than that from the data provided I can't really tell from the given data. What do the log files tell you?

Rajesh Avanthi commented Sep 18 '12, 6:56 a.m.

Hi Ralph

Looks like we are missing a few steps here :( Can you please provide me a step by step instructions for upgrading RQM 2 to existing RQM 2.0.1-IFIX3.

Thanks in advance

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Rajesh Avanthi (10815132173) | answered Sep 18 '12, 4:02 a.m.