Not all users from bluegroup are being imported
I have RTC 1.0 Standard installed and configured to use bluepages. It works fine for most of the users defined in my bluegroups, but there is a small number that do not get automatically imported from the bluegroup and don't show up when I attempt to import them manually. The only common denominator that I can see is that the missing members all have email addresses greater than 8 charactes (the shortname before the @). I can't find any reference to a similar issue in the forums, so I'm hoping this is just a configuration problem that someone can help me with.
5 answers
It has nothing to do with email address greater than 8 chars. Can you provide more information on the users you have this issue. Do they have any special characters in their serial number or user id ?
---- Balaji
Jazz Server Team
---- Balaji
Jazz Server Team
I have RTC 1.0 Standard installed and configured to use bluepages. It works fine for most of the users defined in my bluegroups, but there is a small number that do not get automatically imported from the bluegroup and don't show up when I attempt to import them manually. The only common denominator that I can see is that the missing members all have email addresses greater than 8 charactes (the shortname before the @). I can't find any reference to a similar issue in the forums, so I'm hoping this is just a configuration problem that someone can help me with.
There has been problems like this observed with importing bluepages
users who have more than one email address (i.e. the usual short name
plus another)
An earlier posting here describes a revised LDAP config to use
preferredIdentity. Email me directly if you can't find it
rsager wrote:
users who have more than one email address (i.e. the usual short name
plus another)
An earlier posting here describes a revised LDAP config to use
preferredIdentity. Email me directly if you can't find it
rsager wrote:
A majority of the userid's have an underscore "_", and one
has a period "." in the userid, but there are a number of
others that don't have any obvious difference from others that get
imported. I will send you list via email.