Hi
I am trying to configure some email notification rules to work with a custom template I have. The table below is three columns, The Role the email should be sent to, the Work Item type and the third column is when we want notifications to be sent out.

Role               WorkItem Type	         To be notified when



Creator	         Suggestion	            work item is closed. 

                                            (would be ok if any

                                            State change)



Owner	           Suggestion	            assigned approvers 

                                            have submitted 

                                            their approval response



Approver	        Suggestion	            assigned to approve 

                                            work item

		

Creator	         Action	                ownership changes



Owner	           Action	                ownership changes



Creator	         Action	                state changes

                                            (minimum is to 

                                            In Progress & Closed 

                                            but could be any state) 



Owner	           Action	                assigned approvers

                                            have submitted their

                                            approval response



Approver	        Action	                assigned to approve

                                            work item

		

Everyone	        Any	                   Assigned as Owner

                                            (this is mainly in the

                                            case where someone 

                                            is assigned as owner 

                                            by someone

                                            else)

Does anyone have any suggestions how I can configure this in RTC ?

Thanks in Advance.

Rob

ps: Note to moderator, it would be nice to be able to insert tables into forum posts. It would make documenting questions like this a lot simpler.