Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to save test cases in RQM after upgradation

Hi

RQM has been successfully upgraded from RQM 3.0.1.2 to RQM 4.0
After up-gradation, users nor the administrator are able to save the testcases. They receive the following error:

  ==============  ERROR ======================                        
                                                                     
CRJAZ6053E The 'save work Item' operation cannot be completed.       
Permission is required to complete the operation. For more details , open the help system and search for CRJAZ6053E.  

You don't have permission to perform the following actions:
Initialize (Default WorkFlow) (action/bugzillaWorkflow.action.confirm)
Modify the work Items summary (modify/summary)
Modify the work items 'Found in' attribute  (modify/version)
Create a 'Defect' work item's 'Planned For' attribute (modify/target)
                                                                                 
=================================================       
Users are not able to log defects and tasks. Even the project area  administrators are not able to do these operations. Providing all the permissions to the role also did not fix the issue.

Any inputs on this would be appreciated.

Thanks and Regards
Rajesh
            

0 votes



One answer

Permanent link
Hi Rajesh

It definitely looks like a permission issue to me.
When you say 'Providing all the permissions to the role also did not fix the issue.'; do you mean the user still gets the same error message?

Could you confirm if the users having proper licenses for creating defects and tasks( I believe they would require a 'Quality Professional' or atleast a 'Developer' license.

Also do these users have process roles assigned to them for the given project area?
Does these process roles have the permission checked to create and save workitems?

Best Regards
Rajat

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,495

Question asked: Sep 05 '12, 5:34 a.m.

Question was seen: 7,670 times

Last updated: Sep 05 '12, 6:18 a.m.

Confirmation Cancel Confirm